Privacy Policy

This Privacy Policy describes how Lynpet ("we," "us," or "our") collects, uses, and shares your personal information when you visit lynpet.com (the "Site") or make purchases through the Site.

Information We Collect

When you browse or make purchases on our Site, we collect the following types of information:

• Contact Information - We collect your name, email address, mailing address, phone number and other similar contact information when you register, place an order, or interact with customer service.
• Order Information - We collect billing address, shipping address, payment information, order details and other order-related data when you make purchases.
• Device Information - We automatically collect certain device information when you access our Site, such as your IP address, browser type, operating system details, access times, referer website addresses, and browsing activities.

Children’s Privacy

We respect children’s privacy. If we discover that we have collected personal information of children under 16 without parental consent, we will promptly delete such information.

How We Use Your Personal Information

We use your Contact Information and Order Information for key business purposes such as:

• Processing, fulfilling and delivering your orders
• Providing after-sales service and respond to your inquiries
• Improving product designs and customization services
• Personalizing your experience on our Site

Additionally, Device Information allows us to improve our Site, optimize user experience, and evaluate our marketing efforts.

When We Disclose Your Personal Information

We do not disclose your personal information to any third parties except to operate our Site, fulfill your transactions, comply with legal obligations and protect our rights. For example:

• We rely on third-party services to process payments, deliver products and provide customer support. Those third-party providers have access to relevant portions of your Information to perform those services.
• We may disclose portions of your Information if required by law, subpoena, or court order. However, we will attempt to notify users to give them a chance to seek protection unless we are prohibited from doing so.

Your Rights Over Your Personal Information

Upon request, we will provide you with an overview of your Information we retain. You may access, amend, delete or restrict the processing of the Information that we retain by contacting our privacy team.

We will retain your Order Information for record-keeping purposes. We will delete Device Information that can directly identify you within 30 days. We will also periodically delete scrubbed Usage Data in the aggregate.

Policy Updates

We may modify this Privacy Policy when necessary. We encourage you to periodically review this page for the latest version of our Policy.

Contact Us

If you have any questions about this Privacy Policy or concerns about the way we process your personal data, please email [email protected].